{"id":1119,"date":"2022-02-14T02:52:54","date_gmt":"2022-02-14T02:52:54","guid":{"rendered":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/?p=1119"},"modified":"2022-02-14T02:54:37","modified_gmt":"2022-02-14T02:54:37","slug":"using-emoji-to-measure-consumer-liking-for-food","status":"publish","type":"post","link":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/2022\/02\/14\/using-emoji-to-measure-consumer-liking-for-food\/","title":{"rendered":"Using emoji to measure consumer liking for food"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Have you ever been asked to take part in a survey about a new food product? You were probably asked to rate how much you liked the product along a word-based scale? With today\u2019s widespread use of emoji we wondered if selecting emoji might work just as well.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture1.png\" alt=\"\" class=\"wp-image-1120\" width=\"183\" height=\"244\" srcset=\"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture1.png 355w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture1-225x300.png 225w\" sizes=\"auto, (max-width: 183px) 100vw, 183px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#098470\">Liking for food is traditionally measured using a 9-point liking scale<\/h2>\n\n\n\n<p>The nine-point liking scale is a widely used tool in consumer research. For use with children or clinical populations the words are replaced with drawings of faces. An illustrated version of the scale works in all languages and for people who are unable to read.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"267\" src=\"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture2-1024x267.png\" alt=\"Traditional 9-point liking scale\" class=\"wp-image-1121\" srcset=\"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture2-1024x267.png 1024w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture2-300x78.png 300w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture2-768x201.png 768w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture2-1536x401.png 1536w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture2-624x163.png 624w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture2.png 1984w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption><em>Traditional 9-point liking scale<\/em><\/figcaption><\/figure>\n\n\n\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#098470\">Emojis are used widely in everyday communication <\/h2>\n\n\n\n<p>Recently, researchers have studied the use of emoji as an alternative to word-based responses in consumer research.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"903\" height=\"229\" src=\"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture3.png\" alt=\"Screenshot of EmojiTracker tool\" class=\"wp-image-1122\" srcset=\"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture3.png 903w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture3-300x76.png 300w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture3-768x195.png 768w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture3-624x158.png 624w\" sizes=\"auto, (max-width: 903px) 100vw, 903px\" \/><figcaption><em>EmojiTracker; this tool captures real time emoji usage on Twitter<\/em><\/figcaption><\/figure>\n\n\n\n<p>Emoji are widely used by people in everyday communication, especially in social media. This familiarity with emoji for expressing feelings may mean they can provide more or equally accurate measures as word-based responses to product experiences. To date, the use of emoji to measure consumer responses to foods is limited.<\/p>\n\n\n\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#098470\">Our study<\/h2>\n\n\n\n<p>We conducted a study to determine whether we can use emoji to measure how consumers react to foods. The study included:<\/p>\n\n\n\n<div class=\"wp-block-columns has-background has-text-color has-white-background-color is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"color:#050505\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\"><li>1400+ consumers from New Zealand and Singapore<\/li><li>Aged 25 \u2013 55 years<\/li><li>Who were daily users of a smart phone and emoji in texts\/email messages<\/li><li>Were asked to select emoji that best represented each level of liking on the traditional nine-point liking scale<\/li><li>When thinking about food experience.<\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture5.png\" alt=\"Flag of New Zealand\" class=\"wp-image-1124\" width=\"123\" height=\"123\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture6.png\" alt=\"Flag of Singapore\" class=\"wp-image-1125\" width=\"123\" height=\"123\" \/><\/figure>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#098470\">Our findings<\/h2>\n\n\n\n<p style=\"background-color:#84091d\" class=\"has-text-color has-background has-white-color\"><strong>Our recent study identified a set of emoji that could be used in New Zealand and Singapore to represent nine levels of liking:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"355\" src=\"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture7-1-1024x355.png\" alt=\"Traditional and newly developed emoji liking scales\" class=\"wp-image-1127\" srcset=\"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture7-1-1024x355.png 1024w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture7-1-300x104.png 300w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture7-1-768x266.png 768w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture7-1-1536x533.png 1536w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture7-1-624x216.png 624w, https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-content\/uploads\/sites\/80\/2022\/02\/Picture7-1.png 1984w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption>T<em>raditional nine-point liking scale (above) and newly developed emoji scale (below) (Emoji 13.1 in Apple iOS 14.5, <\/em><a href=\"https:\/\/emojipedia.org\"><em>https:\/\/emojipedia.org<\/em><\/a><em>)<\/em><\/figcaption><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>The same nine emoji could be used in New Zealand and Singapore to represent the words used on the traditional scale.<\/li><\/ul>\n\n\n\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#098470\">Next steps<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Trial the emoji scale with consumers.<\/li><\/ul>\n\n\n\n<p>Watch this space to find out more details about this research.<\/p>\n\n\n\n<p style=\"background-color:#4c125a;font-size:10px\" class=\"has-text-color has-background has-text-align-right has-white-color\">Maheeka Weerawarna, 14 Feb 2022<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever been asked to take part in a survey about a new food product? You were probably asked to rate how much you liked the product along a word-based scale? With today\u2019s widespread use of emoji we wondered if selecting emoji might work just as well. Liking for food is traditionally measured using [&hellip;]<\/p>\n","protected":false},"author":191,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1119","post","type-post","status-publish","format-standard","hentry","category-uncategorised"],"_links":{"self":[{"href":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-json\/wp\/v2\/posts\/1119","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-json\/wp\/v2\/users\/191"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-json\/wp\/v2\/comments?post=1119"}],"version-history":[{"count":7,"href":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-json\/wp\/v2\/posts\/1119\/revisions"}],"predecessor-version":[{"id":1134,"href":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-json\/wp\/v2\/posts\/1119\/revisions\/1134"}],"wp:attachment":[{"href":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-json\/wp\/v2\/media?parent=1119"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-json\/wp\/v2\/categories?post=1119"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/futurefoodscatalyst\/wp-json\/wp\/v2\/tags?post=1119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}