{"id":5118,"date":"2018-04-18T09:53:47","date_gmt":"2018-04-17T21:53:47","guid":{"rendered":"http:\/\/sites.massey.ac.nz\/library\/?p=5118"},"modified":"2018-04-18T09:53:47","modified_gmt":"2018-04-17T21:53:47","slug":"you-said-we-did-our-follow-up-to-your-responses-in-the-library-satisfaction-survey","status":"publish","type":"post","link":"https:\/\/sites.massey.ac.nz\/library\/2018\/04\/18\/you-said-we-did-our-follow-up-to-your-responses-in-the-library-satisfaction-survey\/","title":{"rendered":"You said, we did \u2013 our follow up to your responses in the Library satisfaction survey"},"content":{"rendered":"<p>In our 2017 we <a href=\"http:\/\/sites.massey.ac.nz\/library\/2017\/09\/22\/library-satisfaction-survey-live-now-students-wed-love-to-hear-from-you\/\">surveyed you <\/a>\u00a0for your opinions about the Library. The overall performance score we received from you (82.4%) puts us in the top 25% of libraries who have run this survey in Australasia. \u00a0We have also increased our score by 1.5% over the previous survey in 2012. Massey University Library scored above the existing highest score for Service Delivery (84.3%). Thanks for the great response! We appreciate the time and effort that you made in responding to the survey.<\/p>\n<p>We also analysed the comments you made and we\u2019ve put our responses to the most frequently occurring ones on our <a href=\"http:\/\/www.massey.ac.nz\/massey\/research\/library\/about-us\/yousaid_wedid.cfm\">website.<\/a><\/p>\n<p>You will also see posters up around our libraries with a brief summary of responses in the areas the survey told us were of most importance to you.<\/p>\n<p>If you have any questions drop us a line in the comments or via our <a href=\"https:\/\/www.facebook.com\/MasseyUniversityLibrary\/\">Facebook page<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In our 2017 we surveyed you \u00a0for your opinions about the Library. The overall performance score we received from you (82.4%) puts us in the top 25% of libraries who have run this survey in Australasia. \u00a0We have also increased our score by 1.5% over the previous survey in 2012. Massey University Library scored above [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[132,264,63],"class_list":["post-5118","post","type-post","status-publish","format-standard","hentry","category-services","tag-feedback","tag-satisfaction-survey","tag-surveys"],"_links":{"self":[{"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/posts\/5118","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/comments?post=5118"}],"version-history":[{"count":2,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/posts\/5118\/revisions"}],"predecessor-version":[{"id":5121,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/posts\/5118\/revisions\/5121"}],"wp:attachment":[{"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/media?parent=5118"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/categories?post=5118"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/tags?post=5118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}