{"id":6027,"date":"2022-08-02T16:08:51","date_gmt":"2022-08-02T04:08:51","guid":{"rendered":"http:\/\/sites.massey.ac.nz\/library\/?p=6027"},"modified":"2022-08-02T16:08:51","modified_gmt":"2022-08-02T04:08:51","slug":"you-told-us-about-hassles-with-databases-timing-out","status":"publish","type":"post","link":"https:\/\/sites.massey.ac.nz\/library\/2022\/08\/02\/you-told-us-about-hassles-with-databases-timing-out\/","title":{"rendered":"You told us about &#8230; hassles with databases timing out"},"content":{"rendered":"\n<p>We had a number of comments in our Insync satisfaction survey last year about databases timing out too quickly. A check of our Discover database earlier this year ensured that the timeout was reset to 2 hours. However there may be issues with other databases we provide having different time-out periods. <\/p>\n\n\n\n<p>The time-out periods serve an essential purpose. Holding open currently inactive user sessions takes up system memory, and in systems with thousands of users this memory usage can add up to a significant load on the servers. To avoid deterioration of system performance, inactive sessions are closed after a certain length of inactivity.\u00a0<\/p>\n\n\n\n<p>\u00a0If you find that you are logged out after less than 2 hours of inactivity (eg while reading journal articles hosted outside of Discover), please notify us as this is unexpected behaviour. There is an \u201cAsk a Librarian\u201d link in Discover, or you can email us at <a rel=\"noreferrer noopener\" href=\"mailto:library@massey.ac.nz\" target=\"_blank\">library@massey.ac.nz<\/a>. Please provide a description of what you were researching (search engine and search terms) and a rough estimate of how quickly you were logged out, and we will investigate.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"500\" src=\"https:\/\/sites.massey.ac.nz\/library\/wp-content\/uploads\/sites\/19\/2022\/08\/pexels-yan-krukov-4458420-2-750x500.jpg\" alt=\"\" class=\"wp-image-6028\" srcset=\"https:\/\/sites.massey.ac.nz\/library\/wp-content\/uploads\/sites\/19\/2022\/08\/pexels-yan-krukov-4458420-2-750x500.jpg 750w, https:\/\/sites.massey.ac.nz\/library\/wp-content\/uploads\/sites\/19\/2022\/08\/pexels-yan-krukov-4458420-2-300x200.jpg 300w, https:\/\/sites.massey.ac.nz\/library\/wp-content\/uploads\/sites\/19\/2022\/08\/pexels-yan-krukov-4458420-2-768x512.jpg 768w, https:\/\/sites.massey.ac.nz\/library\/wp-content\/uploads\/sites\/19\/2022\/08\/pexels-yan-krukov-4458420-2-1536x1024.jpg 1536w, https:\/\/sites.massey.ac.nz\/library\/wp-content\/uploads\/sites\/19\/2022\/08\/pexels-yan-krukov-4458420-2-100x67.jpg 100w, https:\/\/sites.massey.ac.nz\/library\/wp-content\/uploads\/sites\/19\/2022\/08\/pexels-yan-krukov-4458420-2.jpg 1920w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><figcaption>Photo by\u00a0<strong><a href=\"https:\/\/www.pexels.com\/@yankrukov?utm_content=attributionCopyText&amp;utm_medium=referral&amp;utm_source=pexels\">Yan Krukov<\/a><\/strong>\u00a0from\u00a0<strong><a href=\"https:\/\/www.pexels.com\/photo\/photo-of-woman-showing-frustrations-on-her-face-4458420\/?utm_content=attributionCopyText&amp;utm_medium=referral&amp;utm_source=pexels\">Pexels<\/a><\/strong><\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>We had a number of comments in our Insync satisfaction survey last year about databases timing out too quickly. A check of our Discover database earlier this year ensured that the timeout was reset to 2 hours. However there may be issues with other databases we provide having different time-out periods. The time-out periods serve [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[132],"class_list":["post-6027","post","type-post","status-publish","format-standard","hentry","category-problems","tag-feedback"],"_links":{"self":[{"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/posts\/6027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/comments?post=6027"}],"version-history":[{"count":2,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/posts\/6027\/revisions"}],"predecessor-version":[{"id":6030,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/posts\/6027\/revisions\/6030"}],"wp:attachment":[{"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/media?parent=6027"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/categories?post=6027"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.massey.ac.nz\/library\/wp-json\/wp\/v2\/tags?post=6027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}