Library Out Loud

Are you having trouble opening, saving or printing PDF documents, such as journal articles or theses? Try these trouble-shooting tips:

1. Ensure you have Adobe Reader installed and at least version 9
2. Which web browser are you using? Instead of opening it directly, try right clicking on the file and…

• IE: choose ‘Save Target As’
• Firefox/Chrome: choose ‘Save Link As’
• Safari: choose ‘Download Linked File’

3. Try another browser
4. Or try opening the PDF in Adobe Reader rather than the browser. This seems to solve most PDF problems:

• Click Start –> Programs –> Adobe Reader
• In Adobe Reader, click Edit –> Preferences –> Internet
• Untick ‘Display PDF in browser’
• Click ‘OK’ and close Adobe Reader
• PDFs will then display in Adobe Reader instead of in your browser window.