You told us about … hassles with databases timing out

August 2, 2022

We had a number of comments in our Insync satisfaction survey last year about databases timing out too quickly. A check of our Discover database earlier this year ensured that the timeout was reset to 2 hours. However there may be issues with other...Read more

You told us about … hassles while studying in the Library

July 29, 2022

From noisy study neighbours to power points not working, your comments in the Insync satisfaction survey last year showed you can have some unwelcome problems while studying in the Library. If you strike these please head down to the Service Point...Read more

You told us about … hassles getting textbooks from the Library

July 21, 2022

Results from the Insync survey run in 2021 told us that many of you are frustrated at not being able to access textbooks from the Library.  Some Massey courses have:  compulsory textbooks, which every student needs to...Read more

You told us about … hassles getting full-text articles

May 18, 2022

Results from the Insync survey run last year told us that many of you are having issues accessing the full-text of articles you want. Did you know you can use the Library to beat paywalls? Here are a few tips … – look in the...Read more

You said, we did – our follow up to your responses in the Library satisfaction survey

April 18, 2018

In our 2017 we surveyed you  for your opinions about the Library. The overall performance score we received from you (82.4%) puts us in the top 25% of libraries who have run this survey in Australasia.  We have also increased our score by 1.5%...Read more

What do you think of the Library home page?

March 3, 2014

We’re re-thinking our Library website home page and we’d like to hear what you think about it – what works; what doesn’t work; and what we could improve. Please take 5 minutes to tell us what you think at Library Home Page...Read more

Turitea Library feedback – furniture and more…

November 20, 2013

Thank you for your feedback about furniture at Turitea Library – this will inform what we do on part of Level 1 over the summer. Thank you also for all your additional suggestions about what the Turitea Library needs. Here are some responses...Read more

‘How to Find’ feedback

August 21, 2013

We’re currently looking at our How to Find pages. If you do use them please let us know how it goes, any time from now till Labour Weekend. Thanks for your help. ...Read more

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