Problems

You told us about … hassles with databases timing out

August 2, 2022

We had a number of comments in our Insync satisfaction survey last year about databases timing out too quickly. A check of our Discover database earlier this year ensured that the timeout was reset to 2 hours. However there may be issues with other...Read more

You told us about … hassles while studying in the Library

July 29, 2022

From noisy study neighbours to power points not working, your comments in the Insync satisfaction survey last year showed you can have some unwelcome problems while studying in the Library. If you strike these please head down to the Service Point...Read more

You told us about … hassles getting textbooks from the Library

July 21, 2022

Results from the Insync survey run in 2021 told us that many of you are frustrated at not being able to access textbooks from the Library.  Some Massey courses have:  compulsory textbooks, which every student needs to...Read more

You told us about … hassles getting full-text articles

May 18, 2022

Results from the Insync survey run last year told us that many of you are having issues accessing the full-text of articles you want. Did you know you can use the Library to beat paywalls? Here are a few tips … – look in the...Read more

Google Scholar Error Message

April 2, 2020

Occasionally Google Scholar via the Library website gives an error message, usually when there is high traffic going through this route. If you come across multiple Captcha forms or “unusual traffic” error messages, keep refreshing your...Read more

Building work at Manawatū Library

November 17, 2016

Over the next few weeks Manawatū Library will have some building work going on. This will be in two main areas: the main entrance Level 2 – replacing ceiling tiles and carpet, and moving the Ngā Kupu Ora collection Affected areas will be...Read more

Libraries and little blue penguins – Getting closer all the time

November 7, 2016

I had a phone call today from Professor John Cockrem who is in Oamaru carrying out research on the town’s unique little blue penguin colony. It’s been in the news recently because it sits right on the waterfront and has for many years...Read more

Discover errors

August 30, 2016

Discover, the main Library search tool, is currently giving a few error messages, which are being investigated. In the meantime, here are some trouble-shooting tips for the most common errors. If these don’t work, please contact us on...Read more

Off-campus access to EBSCO Open Access journals

May 12, 2016

This problem has now been resolved. We are currently having trouble with off-campus access to EBSCO Open Access journals. If you come across this, try pasting the article title into Google Scholar (via Massey Library) or Google, or contact us for a...Read more

Having trouble with Google Scholar through the Library website?

May 6, 2016

Google Scholar seems to think Massey Library users are a robot at the moment because of high traffic. It’s asking for a Captcha, but this isn’t working for some people. Here’s a workaround… Go directly to...Read more

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